Troubleshooting

Solutions for common issues. If your problem isn't listed here, check your platform-specific guide.

Installation & Setup

Plugin/Extension not showing in marketplace

Solution:

  • Verify you're on the latest version of Claude Code, Cursor, or your platform
  • Clear browser cache and restart the app
  • Search with exact spelling: "IdeaTwister" (capital T and W)
  • Check your region/account isn't blocked from marketplace access

Installation failed or incomplete

Solution:

  • Restart the application after attempting install
  • Try manual installation if marketplace install fails (see platform-specific guides)
  • Check you have sufficient disk space (~500MB)
  • Verify internet connection is stable during install

Command Errors

/ideatwister command not found

Solution:

  • Restart your AI tool or terminal completely
  • Verify the plugin/extension is listed as "Installed" in Extensions → Manage
  • Check the installation completed without errors (see logs if available)
  • Try the manual installation process (symlink or git clone) for your platform

Skill not found (CLI platforms)

Solution:

  • Check the symlink exists:
  • $ls -la ~/.agents/skills/ideatwister
  • If missing, recreate it (see platform guide)
  • Verify the ~/.ideatwister directory has read/write permissions:
  • $chmod -R u+w ~/.ideatwister

Runtime Issues

Run times out or gets stuck

Solution:

  • Interrupt the run (Ctrl+C or Cmd+C)
  • Re-run the same command: /ideatwister list
  • IdeaTwister saves checkpoints after each phase and will resume
  • If still stuck after resume, check your network connection (web research phase requires internet)
  • Try again in a few minutes (temporary network issues may have caused the hang)

Run completes but no dashboard generated

Solution:

  • Check the terminal/chat output for the dashboard path
  • Verify ~/.ideatwister/runs/ exists and has subdirectories:
  • $ls -la ~/.ideatwister/runs/
  • Look for the run slug (e.g., remote-accountant-job-board-2026-04-24)
  • Open the path manually in your browser:
  • $open ~/.ideatwister/runs/{slug}/dashboard.html

High memory or CPU usage during run

Solution:

  • This is normal - IdeaTwister is doing a lot of work in parallel
  • Close other applications to free up resources
  • Runs typically use 2–4GB RAM temporarily during phases 3–5
  • If your machine crashes, restart and re-run - it will resume from the last checkpoint

Data & Storage

Data store not initialized error

Solution:

  • Run the init script for your platform:
  • For Claude Code: ~/.claude/plugins/ideatwister/scripts/init-store.sh
  • For CLI platforms: ~/.{platform}/ideatwister/scripts/init-store.sh
  • Then restart your app/terminal

Permission denied on ~/.ideatwister/

Solution:

  • Fix permissions:
  • $chmod -R u+w ~/.ideatwister/
  • If that doesn't work, try:
  • sudo chown -R $(whoami) ~/.ideatwister/

Can't see past runs

Solution:

  • Check the runs exist:
  • $ls -la ~/.ideatwister/runs/
  • Run /ideatwister list to see all runs
  • Runs are shared across all platforms - if you switch platforms, past runs should still be visible
  • If runs disappeared, check if they're in a different user directory (multi-user systems)

Platform-Specific Issues

Claude Code: Dashboard doesn't open automatically

Solution:

  • Copy the printed path
  • Open it manually:
  • $open ~/.ideatwister/runs/{slug}/dashboard.html
  • $This usually works on macOS/Linux but may require manual opening on Windows

Cursor: Can't open dashboard

Solution:

  • $Cursor doesn't auto-open browsers. Copy the path from chat output
  • Paste it in your browser address bar:
  • file:///Users/username/.ideatwister/runs/{slug}/dashboard.html

CLI Platforms (Codex, Gemini, Copilot, OpenCode): Symlink not working

Solution:

  • Verify symlink:
  • $ls -la ~/.agents/skills/ideatwister
  • If the symlink is broken (shows red in ls):
  • rm -f ~/.agents/skills/ideatwister
  • $ln -s ~/.{platform}/ideatwister/skills/ideatwister ~/.agents/skills/ideatwister
  • Restart terminal

Web Search & Research

Web search phase fails or skips

Solution:

  • This is normal if you're offline - pipeline continues without research
  • Check your internet connection
  • Verify your API provider credentials are configured (Claude API key, Google credentials, etc.)
  • Try running again - temporary network issues may have caused failure

Variations seem generic or lack research

Solution:

  • This happens if the web search phase failed (see above)
  • Variations still get scored and should be viable
  • For deeper research, run /ideatwister dive on the top variations

Platform-Specific Guides

Each platform has detailed installation and troubleshooting guides:

General Troubleshooting Tips

1. Check Permissions

Many issues stem from directory permissions. Try:

chmod -R u+w ~/.ideatwister

2. Restart Everything

Many issues are cleared by restarting: your AI tool, your terminal, or your entire machine. Try this first before investigating further.

3. Verify Installation

Check that the plugin actually installed:

ls -la ~/.claude/plugins/ideatwister/

Should show files. If empty, reinstall.

4. Check Internet Connection

Web research (Phase 2) requires internet. If your connection is unstable or slow, runs may timeout or data may be incomplete.

5. Use Interrupts Wisely

If a run seems stuck after 5+ minutes, it's safe to interrupt (Ctrl+C) and re-run. IdeaTwister saves checkpoints and will resume.

Still Stuck?

Check the platform-specific guide for your tool (links above). Each guide has detailed troubleshooting for that platform's unique setup and error cases.